Frequently Asked Questions & Troubleshooting

Answers to common questions and troubleshooting tips.

15 articles in this collection
Written by Jason

I found duplicate customers were created in QBO for the same guest in separate reservations. What happened?

Written by Jason
Updated over a week ago

How do I prepare QuickBooks for an Airbnb Property Management Business with Trust Accounting & Bnbtally Integration?

Setting up the Airbnb Property Management business model in QuickBooks. Chart of Accounts setup, invoice allocations, classes and more.

Written by Jason
Updated over a week ago

How do I prepare QuickBooks for an Airbnb Rental Arbitrage Business & Bnbtally Integration?

Setting up the Airbnb Rental Arbitrage business model in QuickBooks. Chart of Accounts setup, invoice allocations, classes and more.

Written by Jason
Updated over a week ago

Common Mistakes with Payment Clearing Accounts & Autopayments

Written by Jason
Updated over a week ago

Troubleshooting Sync Object Errors

Written by Jason
Updated over a week ago

Airbnb Transaction History & CSV Differences

Written by Jason
Updated over a week ago

Troubleshooting Airbnb Authentication Issues within Bnbtally

Written by Jason
Updated over a week ago

When a reservation is created in Airbnb, when is the invoice created in my books?

Written by Jason
Updated over a week ago

I have an Airbnb listing with split payouts routed to more than one bank account. How does Bnbtally handle this?

Written by Jason
Updated over a week ago

Which versions of QuickBooks are supported by Bnbtally?

Written by Jason
Updated over a week ago

How do I connect someone else's account when I don't have the password?

Need to connect someone else's Airbnb or QuickBooks Account? No problem!

Written by Jason
Updated over a week ago

How are Airbnb taxes handled?

Written by Jason
Updated over a week ago

Airbnb combines multiple reservations (as well as refunds) into a single payout. How does Bnbtally handle this?

Written by Jason
Updated over a week ago

My Connection isn't enabled. Why?

Written by Jason
Updated over a week ago

How do I set my Airbnb account to login via an email and password?

Written by Jason
Updated over a week ago